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01422 370002

Privacy Document

How we use your information; 

This website is operated and managed by Black Cat Embroidery Ltd and this includes all references to ‘we’, ‘us’ and ‘our’. The purpose of this Privacy Policy is to explain how we use the personal information we collect from you and the subjects are set out below;

  • Your confidentiality and privacy
  • Information we might need from you
  • How we use this information
  • Changes to our Privacy Policy 

If we make changes to our Privacy Policy we will notify you by updating this statement on our website. You can always access our website and browse the pages without disclosing any personal data.


Your confidentiality and privacy 

We guarantee to do our utmost to protect your privacy. We take great care to make sure you receive the best protection possible for your personal information and any financial details that you provide.

The Black Cat website is a secure site and any personal data we collect from you is safe from misuse. 

We abide by the Data Protection Act 1998 and make sure that any personal information we hold is handled properly. This means that your information will be fairly and lawfully processed, that we will make sure that it is accurate, and that your information is not kept for longer than necessary.

Your information will be kept secure and processed in line with your rights under the Data Protection Act 1998 and will not be transferred to countries (whether inside or outside of the European Economic Area) without ensuring that adequate protection is in place. 

As is normal for any retailer or other organisation, we use reputable businesses from time to time to supply us with a range of services such as delivery of parcels and printing of materials and it may be necessary to share your information, for example name and address details for parcel delivery, with those businesses. We will, of course, ensure that your information is secure and adequately protected and processed in line with the Data Protection Act 1998.


Information we might need from you 

Your name, address, telephone number, email address, credit/debit card number, expiry date, issue number if applicable and security code. 


How we use this information 

We may use the information you provide as follows;

  • To confirm receipt of your order, process it and keep you informed of progress.
  • To keep you up to date with new services, facilities, special offers and promotions.
  • To enhance your shopping experience in the future by tailoring our site to meet customer needs.
  • We will only contact you by telephone if there is a query regarding your order.


Changes to our Privacy Policy 

We keep our Privacy Policy under regular review and we will place any updates on this webpage. This Policy was last updated on 1 January 2013. 

We want you to feel totally at ease every time you visit our site to get information and place an order. If you do not feel comfortable about leaving your credit card details on our secure website, please feel free to contact the Black Cat team on 01422 370002 or and they'll be happy to help you with your order.